Companies in every sector are realizing the benefits of genAI’s quality-control and defect-monitoring capabilities. For instance, when minor alignment issues in BMW’s battery pack assembly process produced costly defects and assembly line disruptions, the company created a digital twin of the assembly line and integrated genAI for RCA. In this setup, the digital twin collected data from every component, including robotic arms, conveyor belts and alignment sensors. Then, when a misalignment occurred, the AI analyzed every preceding step, identifying patterns that pointed to root causes like equipment calibration or environmental shifts. By running simulations in the digital twin, engineers could test adjustments without disrupting the production line. This approach reduced alignment-related issues by 30% and improved production line efficiency.
McKinsey and Company also highlighted how Citic Pacific Special Steel, a steel manufacturer in China, leverages genAI-based RCA to predict the inner workings of its blast furnaces during production. McKinsey noted that this integration enabled the company to optimize process parameters in real-time, increasing “throughput by 15% while reducing energy consumption by 11%.”
Training data for genAI
It’s vital for manufacturers considering the implementation of genAI-based RCA to overcome two common challenges that frequently arise: guaranteeing the availability of
diverse and high-quality training data and ensuring the system’s adaptability to evolving production processes.
The keys to addressing these challenges are to collaborate with AI experts when developing robust training datasets and implement continuous learning mechanisms into the genAI system to better adapt to production process changes. Once manufacturing companies address the potential challenges, they can integrate genAI into their existing quality assurance processes using the following five steps:
- Step 1. Conduct a thorough assessment of existing quality assurance processes.
- Step 2. Identify areas where genAI can add real value.
- Step 3. Create the genAI system and train it with relevant, up-to-date datasets.
- Step 4. Integrate genAI into existing production and quality control systems.
- Step 5. Provide training for operators and quality assurance personnel.
Manufacturers can ensure the ongoing accuracy, reliability and ethical use of genAI by taking these additional steps:
- Step 1. Continuously update and train the genAI system with new data.
- Step 2. Implement robust validation and testing procedures.
- Step 3. Adhere to ethical guidelines and standards for AI use. For instance, a company could establish a dedicated team to stay current on industry ethical guidelines and ensure that the manufacturer’s AI system continues to meet those guidelines.
When measuring the success of real-time quality control via genAI-based RCA, manufacturing companies can utilize a variety of key performance indicators (KPIs), including defect detection rate, reduction in production downtime, cost savings from reduced waste and rework, and improvement in product quality and customer satisfaction.
For example, a machine parts manufacturer might acquire information to make better business decisions by tracking the reduction in defective parts per million (PPM) as a key metric.
Rajat Jain is a senior director and sales leader for HCLTech, a global technology services company that provides digital, engineering, cloud and AI technologies for businesses.
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