These videos benefit younger workers by providing them the knowledge of senior operators in a way that engages them and meets their new workplace expectations.
Train workers in their native language
Immigrant workers account for nearly three million manufacturing workers in the U.S., and the majority of these workers don’t speak English as their first language. As a result, many manufacturers struggle to ensure their critical operational content is available in all the languages of their diverse workforce.
AI-powered transcription breaks down global language barriers and encourages worker inclusion by translating all types of content into the required language. This intelligent capability works by automatically translating the audio from videos into relevant subtitles in the preferred language of the user. This reduces the effort to create and maintain content and improves the comprehension and retention of information leading to better safety, quality and productivity on the shop floor.
Increase hands on metal time and reduce research time
When you’re working in a fast-paced and loud manufacturing environment, errors are naturally going to happen. Here, AI can provide workers with intelligent search capabilities that not only grasps their intent but adapts to human nuances like typos or vague terms. This ensures quick and accurate responses to inquiries like how to troubleshoot a broken mixing machine with a jammed mechanism.
One of the first things Poka did this year was add embedded AI semantic functionality to improve the internal search engine on the Poka app, making it easier for users to find the content they need without needing to scroll through an entire content library. The information used to power this capability sits within the knowledge articles created by the customer and are referenced when searching for answers to eliminate any AI misinterpretations.
Yannick Haeck is vice president of product at Poka.
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