This screen allows examination of key components of product profitability. In the CM column, the impact of price and proportional costs are examined. The green traffic light incorporates the dead-loss point (it turns red when the price no longer covers the product’s proportional cost). In the GM column fixed cost impacts are added, including fixed costs above the product level. These are reflected in a hurdle rate added to the entity margin. For example, if a manager wants to see the impact of losing the five outlying customers from the first illustration with high CMs (the right of the graph), the GM and entity margin become negative; but the CM is still positive. This means you could increase volume at the mean price and return to a profitable product gross margin and entity margin. Notice in the lower right “price per unit” diagram that price is an outlier for only one customer; so most of the differences in customer profitability are related to costs. Since this diagram is for one product, the differences result from customer-specific costs and not production-related costs.
This is only one example of the type of analyses supported by managerial costing systems that focus on causality to improve monetary internal decision support information. Managerial costing systems build on operational systems such as manufacturing operations management systems whenever possible to reflect operational metrics in monetary terms. They also include links to sales, customer service, and logistics systems to collect information on resource use driven by customer demands for non-manufacturing support. The incorporation of causality will lead to better decisions and enable a manufacturer to maximize profitability across the organization.
Note: The Q&MPC illustrations are courtesy of Alta Via Consulting (altavia.com). A 20 minute Q&MPC presentation is available: https://youtu.be/UWAUZw3PY44 .
Larry White, CMA, CFM, CPA, CGFM, [email protected], is Executive Director of the Resource Consumption Accounting Institute (www.rcainstitute.org) which trains and advocates for improved cost information connecting operations to business performance.