Endress+Hauser and Rockwell Automation combine strengths to deliver a unique learning opportunity for their customers through a joint Process Solutions Summit event at Endress+Hauser’s new $16M Customer Center located at its US headquarters in Greenwood, Indiana.
The Process Solutions Summit – hosted by Endress+Hauser and Rockwell Automation, and sponsored by George E. Booth and Company and Kirby Risk – provides customers with the ability to acquire hands-on training through sessions and labs, exchange innovative ideas, and learn best practices about complete process automation solutions amongst peers and industry leaders. Participation in the Process Solutions Summit is free for attendees.
Training is facilitated inside Endress+Hauser’s new, state-of-the-art Customer Center Process Training Unit (PTU) – a fully functional “Mini Process Plant” with over 120 Endress+Hauser field instruments controlled by a Rockwell Automation PlantPAx. The Customer Center greets visitors with a top-notch certified training facility with multiple classrooms and its largest yet PTU located right at Endress+Hauser’s US manufacturing headquarters. The Customer Center’s PTU is unique in that it is the first to feature full tank gauging solutions, WiFi network for wireless device access to PTU network, flowmeters with Heartbeat Technology, separate oil/water column to demonstrate interface measurement, server “phone home” feature for 99.99999% up-time availability and many more unique features.
Todd Lucey, General Manager of Endress+Hauser US sales center, believes that one of the keys to market success in the US is owed to heavy investments made in customer training and the strategic alliance formed with Rockwell Automation. “Through investing $16M into a state-of-the-art customer training center, Endress+Hauser and Rockwell Automation will be able to utilize this space to continuously build on our strong partnership, provide unique customer training opportunities – such as the Process Solutions Summit – but most importantly, deliver complete solutions and added value to our loyal customers,” he said, adding: “Customers are increasingly faced with real-world application issues and they can’t get this type of unique training anywhere else.”
Attendees gain valuable insight through multiple exhibiting companies who bring unique knowledge and world-class capabilities to the event. Participation in technical forums and hands-on labs delivers real-world experience of applications and earns attendees professional development hours. Live demonstrations on exhibits throughout the facility and networking with peers and content experts will increase each attendee‘s‘ understanding of how to tackle today’s production and business challenges.
Since announcing their strategic alliance in 2004, Endress+Hauser and Rockwell Automation have continued to build on their partnership to better support customers in the process automation industries. The technologies, expertise and experience developed through this alliance enables both companies to deliver progressive solutions to todays‘ industry challenges and leadership toward tomorrow’s breakthroughs.
Som Chakraborti, Director, Process Control Business of Rockwell Automation reiterated, “our alliance continues to expand differentiated value for end-user and OEM customers,” he said, adding: “Rockwell Automation PlantPAx Process Automation System is a Modern DCS platform with unique advantages for scalable applications across process industries. Further, our collaboration has resulted in toolkits – available to our mutual customers – that greatly enhances engineering, operator and maintenance experiences.”
>> For more information on the Process Solutions Summit, click here
