Industrial paints are critical as the first line of defense for equipment used in harsh environments— from small air compressors to heavy machinery. Paint quality and consistency directly affect surface protection, branding and more.
Since 1958, Pépin Industries Ltd. has provided solvent-based industrial paints with incredibly short turnaround times. Its batch sizes may be considered small by industry standards—typically several hundred gallons—but this approach allows customers to order what they need, when they need it. In the past, however, lingering manual processes limited order traceability, efficiency of plant staff and, as a result, the company’s ability to scale.
When Pépin Industries moved to a new facility in Cowansville, Quebec, the family-owned company turned to Centris Technologies to digitally transform its operations with innovative automation and IIoT (Industrial Internet of Things) solutions. “Centris was a great help in the success of our automation project—and still is as we implement a new ERP system,” says Francis Pépin, director of operations at Pépin Industries. “They helped with many aspects of the process that had stumped us and other engineering firms. Through their experience with other paint companies, they understood our needs and presented the right solutions very quickly.”
When Michel Kakos founded Centris Technologies with a partner in 2003, he didn’t specifically target the paint industry. However, the Montreal-area systems integrator has built its reputation in this market following a paint plant retrofit in 2010.
“The first major project involved automating a new U.S. production facility for Dunn-Edwards Paints, and that led to a large application with Home Hardware in 2016,” says Kakos, vice president of sales and marketing at Centris. “We were able to share these successes with new customers, and that led to even more.”
As Centris added customers in the paint industry, as well as in food processing, machine building and other industries, the company grew rapidly and now has more than 20 employees. Kakos turned over company leadership to co-presidents Catherine Bouchard and Eric Thibaudeau in 2018. “Over the years, we have grown our smart factory services to include automation and control, industrial software like MES and SCADA, and ERP bridges and web services integration,” Thibaudeau says. “We also make smart products, like a data acquisition solution and a web interface for monitoring components.”
Productivity losses chip at paint profitability
Pépin Industries wanted the technology update to increase accuracy and transparency, as well as throughput. Issues in these areas had persisted prior to the implementation, according to Hélène Daigle, production and lab director at Pépin Industries. “In the past, our highly manual process made it difficult to track everything that went on during production. The operators had work orders, but it was hard to tell how closely they followed the steps and ingredient quantities during the mixing process,” she says.
This led to rework of paint that didn’t pass quality inspection or throwing out a batch due to poor coloring, incorrect ingredient mixtures, contamination, etc.